Privacy policy

At Convoi MB Transport, we respect your privacy and are committed to protecting the personal information you provide when using our website and transportation services in Saudi Arabia. This Privacy Policy explains how we collect, use, protect, and manage your information.

2. INTRODUCTION

Your Privacy Matters to Us

This Privacy Policy applies to visitors and customers who use the Convoi MB Transport website, submit a booking request, contact our team, or use our transport services.

By using our website or submitting your information through our booking or contact forms, you agree to the practices described in this Privacy Policy.

We only collect information that is necessary to provide and improve our services and to communicate with you regarding your transportation requirements.

3. INFORMATION WE COLLECT

Information You Provide

When you contact us or make a booking, we may collect information such as:

Your name
Phone number
Email address
Pickup location
Destination
Travel date and time
Number of passengers
Vehicle preferences
Journey details
Any additional information you provide through our booking or contact forms

This information helps us arrange your Saudi Arabia transportation services according to your requirements.

4. HOW WE USE YOUR INFORMATION

How We Use Your Information

We may use the information you provide to:

Process and manage transportation bookings
Contact you regarding your journey
Confirm pickup and destination details
Provide Umrah transportation services
Arrange VIP car services
Arrange bus and group transportation
Respond to inquiries and customer requests
Provide quotations and service information
Improve our website and customer experience
Communicate important updates related to your booking

We do not collect personal information unnecessarily.

5. BOOKING INFORMATION

Transportation Booking Details

When you request transportation services in Saudi Arabia, we may need specific journey information to provide the appropriate vehicle and service.

This may include your pickup location, destination, travel date, preferred time, passenger count, and selected vehicle.

We use this information only as necessary to organize and manage your transportation request.

6. INFORMATION PROTECTION

How We Protect Your Information

Convoi MB Transport takes reasonable steps to protect the personal information submitted through our website.

We aim to prevent unauthorized access, misuse, alteration, disclosure, or loss of your information. However, no website or online communication system can be guaranteed to be completely secure.

7. SHARING YOUR INFORMATION

When Information May Be Shared

We do not sell or rent your personal information.

Your information may be shared only when reasonably necessary to provide the requested transportation service, complete your booking, communicate with you, or comply with applicable legal requirements.

We limit access to personal information to circumstances where it is necessary for providing our services.

8. COOKIES & WEBSITE USAGE

Cookies and Website Information

Our website may use cookies or similar technologies to improve website functionality, understand visitor behavior, and provide a better browsing experience.

Cookies may help us understand how visitors use our website and identify areas that can be improved.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

9. THIRD-PARTY SERVICES

Third-Party Links & Services

Our website may contain links or integrations to third-party websites, services, maps, communication platforms, or other online tools.

Convoi MB Transport is not responsible for the privacy practices, content, or security policies of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. DATA RETENTION

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, manage bookings, respond to inquiries, maintain business records, or meet applicable legal and operational requirements.

When information is no longer required, we may securely remove or anonymize it where appropriate.

11. YOUR PRIVACY RIGHTS

Your Information & Your Choices

Depending on applicable laws, you may have rights regarding the personal information we hold about you.

You may contact us to:

Ask about information we hold about you
Request correction of inaccurate information
Request deletion where applicable
Ask questions about how your information is used
Withdraw certain communications where applicable

To make a privacy-related request, please contact our team using the details below.

12. CHILDREN’S PRIVACY

Children’s Information

Our website and transportation services are intended for general customers and are not specifically directed toward children.

We do not knowingly request unnecessary personal information from children. If you believe that a child has provided personal information through our website, please contact us so we can review and address the matter appropriately.

13. POLICY UPDATES

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable requirements.

Any updated version will be published on this page with the revised effective date.

We encourage visitors to review this page periodically to stay informed about how Convoi MB Transport handles personal information.

14. CONTACT US

Questions About Your Privacy?

If you have questions about this Privacy Policy or how Convoi MB Transport handles your information, please contact us.

Convoi MB Transport

Address:
Makkah Al Buhayrat District, Saudi Arabia

Phone:
+966 555 519 041

WhatsApp:
+966 555 519 041

Email:
info@convoitransport.com

Effective Date

Effective Date: September 2026

This Privacy Policy applies to the Convoi MB Transport website and its related transportation services in Saudi Arabia.